Data deletion instructions

How to delete your data

1. Sign in to King & Co at /sign-in.
2. Open Account settings from your signed-in profile menu.
3. Submit an Account deletion request and confirm.

A 30-day clock starts when you confirm. Your account remains usable during that period and you may cancel the request in-app. Operations may place a Deletion hold or cancel the request where legal or operational holds apply. When the clock completes, a Retention purge hard-deletes your account data from the live platform according to our POPIA retention schedule.

Facebook Login and Meta Platform Data

If you signed in with Facebook Login, King & Co may hold your Facebook-linked email and basic profile details used for authentication. Completing an Account deletion request removes that King & Co account data from the live platform as described above.

To also disconnect King & Co from your Facebook account, open Facebook → Settings & privacy → Settings → Apps and websites, find King & Co, and remove it.

Other data-subject requests

For access, correction, or objection requests (or if you cannot use the in-app deletion flow), contact our Information Officer, Gary Smythe, at privacy@kingandco.org.za. Do not use this inbox as a substitute for in-app account closure when you can sign in.

More information

Full retention, Responsible Party, and privacy details are in our Privacy Policy.